Are you getting error messages 'Setup could not detect your product', TV Tuner not available' or 'Unable to locate capture filter' after Windows 10 installed an update?

QUAD-CAPTURE Updates & Drivers. QUAD-CAPTURE System Update Version 1.04. This is the latest version of operating system for the QUAD-CAPTURE. After downloading and extracting the compressed file, please refer to the “QUAD-CAPTURESystemUpdateProcedure” pdf document included for the update procedure. Plug-and-play USB external capture dongle for one HD signal. Fix problem: driver installation may fail on an operating system with kernel version 5.7.

This is a known 'feature' of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.

The latest versions of WinTV v10, v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this, click here.

Questions or problems? Please contact Hauppauge support at: techsupport@hauppauge.com

  • Prodinfo: get information on your Hauppauge TV tuner

    Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe

  • HCWClear: remove the Hauppauge driver and applications from your PC

    HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.

  • Digital Signal Monitor: displays the relative strength of the digital signal on the channel you are tuned to

    The Signal Monitor is a handy tool which can be used to either adjust your digital TV antenna, or when used with digital cable TV, to know if your digital signal is too weak to receive a signal without distortion.

  • Rescan for TV channels: How to re-scan for channels in the WinTV application

    If your TV channel line up has changed due to a change in transmission frequencies, we recommend that you erase the WinTV channel database before you re-scan for channels.

  • IR Blaster setup

    The IR Blaster is suppored on some model HD PVR 2's and the Colossus 2. Learn how to setup the IR Blaster to control your cable or satellite set top box in WinTV v10.

Roland

Windows 10 requires special drivers to avoid errors during the Hauppauge product installation.

The latest versions of WinTV v10, 8.5 and WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.

North America products

  • WinTV-dualHD
  • WinTV-quadHD USB
  • ImpactVCB-e
  • HD PVR 2 (all models)

Roland Quad-capture Drivers For Mac

European products

  • WinTV-dualHD, WinTV-soloHD

How to find the product code of your Hauppauge product:

Hauppauge product codes on WinTV internal boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.

On the MediaMVP, WinTV-USB and other 'boxes', the product code is normally on a label on the bottom of the case.

165xxx WinTV-quadHD PCIe
204xxx WinTV-dualHD
111401, 72001 WinTV-HVR-955Q, WinTV-HVR-950Q
72301, 65301 111XXX WinTV-HVR-850
65XXX WinTV-HVR-950
1111XX WinTV-HVR-850, WinTV-Analog Stick
67XXX WinTV-HVR-1150
22XXX, 79XXX, 118xxx WinTV-HVR-1250, -1260, -1265
723x WinTV-HVR-1260 (HP)
77XXX WinTV-HVR-1500
74XXX WinTV-HVR-1600
78XXX WinTV-HVR-1800
85XXX WinTV-HVR-1850
75XXX WinTV-HVR-1950
88XXX WinTV-HVR-2250
23XXX WinTV-PVR-500
26XXX, 25XXX WinTV-PVR-150
28XXX WinTV-PVR-160
29XXX, 24XXX WinTV-PVR-USB2
48XXX WinTV-PVR-250/350
32XXX WinTV-PVR-250
30XXX WinTV-PVR-250
122XXX USB-Live2
131201 Colossus

878 or 848 based WinTV boards:
37XXX
38XXX
44XXX
56XXX
58XXX
60XXX
61XXX
62XXX
64XXX

34XXX 88X based WinTV boards

Mac

86XXX MediaMVP

110XXX MediaMVP-HD

49XXX HD PVR

Hauppauge has a new SDK available for .NET applications. The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.

The SDK is provided under NDA and can be requested at techsupport@hauppauge.com or sdk@hauppauge.co.uk

QUAD-CAPTURE Driver Ver.1.5.2 for Windows 10

This contains information on the QUAD-CAPTURE driver compatible with Microsoft Windows 10.
Driver for Windows 10
Your computer automatically downloads the Windows(R) 10 driver from the Internet when a product requiring the driver is connected to the computer.
For detailed information about the driver, check 'Download File' at the bottom of this page.
* Under normal conditions, the driver installation is completed in several minutes. It may take about 10 minutes depending on the Internet connectivity or if there are other drivers being installed for other devices.
* A problem may have occurred if the device is connected but cannot be used after waiting for 10 minutes. Download the detailed information for the driver and refer to 'Troubleshooting.'

System requirements

Quad Capture Driver


Roland Quad Capture Driver Mac Os

Operating System
Microsoft(R) Windows(R) 10 ( 64-bit Edition / 32-bit Edition )
* Windows 10 Mobile is not supported.
Quad capture driver Computer
Windows-compatible PC equipped with USB port
* Intel chipset is recommended.
* The device may not perform to its full specs when used with an added USB 2.0 interface card.
* This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification.
* If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port.
* Even if connected to a USB 3.0 port, the performance of the product will not change.
* This driver cannot be used in a virtual Windows environment, such as Hyper-V or Virtual PC.
* Mac computers running Microsoft Windows are not supported.
Mac Other
Internet connection
* The Internet connection is needed to download the driver.

  • Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • All product names mentioned in this document are trademarks or registered trademarks of their respective owners.